What does the term “service interruption” mean?

The term “service interruption” refers to a situation where customers experience a temporary loss of electric service. This can result from a variety of circumstances, which may be planned, such as maintenance work on electric infrastructure, or unplanned, such as equipment failures or external factors like severe weather. The definition encompasses all events that momentarily disrupt electricity supply to consumers, underscoring the variability in duration and reason behind the interruption.

In this context, the correct choice captures the broad nature of service interruptions and aligns well with common industry terminology. This understanding is vital for anyone involved in power generation or distribution, as it highlights the potential impact on customers and the importance of effective communication and response strategies to minimize disruption.